September 18, 2014 at four:38 pm I used to be associated with an motorcycle incident and my motorcycle is in staying repaired I'm ashamed at just how long it requires to acquire areas for your motorcycle Once i can car or truck fixed by now disgrace on you fellas for using so very long when she received her dollars you don’t seem to treatment And that i discover that really unhappy
If this business is to shut, this funds also stops flowing in the area people. And what comes about to The existing Harley Davidson proprietors? Exactly where do they go now for that servicing
Is this the caliber of people who resent and help the sales and repair of Harley Davidson Solutions, this little pissing contest in between the dealerships really places a black eye on a business that at a single time represented the liberty of staying a happy American and supporting American society, minimizing you to remaining One more Asian business selling disposable solutions made by Chinese kids like Apple and Hewitt Packard did.
“ An entire lack of worry or want to do the right factor. Prevalent perception? Courtesy? I’m certain if Matt or any individual ahead of Matt experienced claimed, Alright give him $seven-hundred and they could articulate The explanation for you or the one that needs to approve it, there would not are already any challenge. The resolution was simple and apparent nevertheless All people in customer care missed it or maybe certainly did not care. So I carry it to you personally Mr Levatich. How would you really feel in the event you had been me? What would you might have envisioned? I would gladly make a visit to take a seat and discuss head to head with both you and your purchaser care team since that’s how strongly I come to feel relating to this. The product or service was mis represented, The parts counter was ill knowledgeable, Tech Assist was faulty in its information and facts costing myself and also the dealership substantial time and I did every little thing that I was requested to perform by Harley, in fantastic religion and what did I get in return? Insulted, supplemental charges and an make an effort to bully me into accepting the insulting give. I choose to thanks for your time and energy and assistance with this make a difference. Although it may look tiny and insignificant while in the day-to-day scheme of items in your company, it is actually neither to All those of us who invest in and trip your solution. We work hard just as you are doing. Time and cash are Similarly as precious to us as they are to you personally. We do anticipate precisely the same courtesy and regard that you simply assume. You expect honesty and loyalty out of your staff members. We expect honesty and loyalty from Harley. I obtained neither. I anticipate Listening to from you and achieving a satisfactory resolution to my issue.
All of this support manager necessary to say was your proper allow me to investigate it to suit your needs and I would've been f***ing ecstatic, please just take some suggestions. Don’t set a dumb ass in the management purpose. It tends to make The complete organization look stupid.
There have been Definitely no correspondence from any person from Harley-Davidson ever because. It’s been a month considering the fact that I went there in person to enquire concerning the shipping of my Harley-Davidson Excess fat Boy but they could not give me any assurances or even venture a day / month. They've nonetheless not made an effort to get in contact with me with updates of any variety.
The dealer would not seem to learn how to solve the issue. Is there a Exclusive connection to the light that is needed? Asked by: BigG
Hurt was completed whilst they had custody of it. Supply dude referred to as his services manager and was instructed to carry the bike back and informed me that Tifton HD would “enable it to be ideal”.
It is an effective working day once you rise up into a despise stuffed fascist like Trump. I'm a happy Harley operator for more than forty here several years.
I'm a HOG member and buy Harley goods in a big way. Harley riders ended up obtaining a negative rap from the steps of some riders who endorsed Trump.
Now I made a quick prevent as well as the handle bars broke in 50 percent. I had been advised via the mechanic that in 30 decades he by no means has viewed that happen. Numerous others have explained a similar factor. The final a person audio it needed to be in a great incident to induce that to happen.
One particular would notify me another thing and A further inform me something else, this why I named company Office environment. I even have tire coverage and because it was a component failure I think that H- D demands to switch my entrance tire. But besides the tire challenge, they now say It will probably be November fourteen in having my bicycle again. I hated to connect with corporate but I wanted it stopped prior to months had passed by. If not they were not going to look at it before the 14th and it would have been some time in December.
Among the list of worries I had is the front forks base out in case you hit a pebble on the 405 freeway so I request it to get checked and tighten up the suspension. I was explained to that they may alter the rear shocks, but it would be 275.00 to interchange the oil from the front forks. They'd indeed, checked the forks and they're in manufacturing unit specification.
I used to be wondering when there is anyone to choose from that can help a veteran that desires heat and air and various difficulties I'm possessing in this article in your own home that I can't afford to pay for or do myself on account of the problems which i suffer. I do not need the money to repair this and it's my household. I need to stay right here! Thanks for your time and energy and have an incredible day! Rod R. Smith U.S.A.File. Disabled !972-1976